Tools for Practitioners
This page contains a number of documents to support practitioners and their managers.
The 10 Point Dignity Challenge
Before the Dignity in Care campaign launched, numerous focus groups took place around the country to find out what Dignity in Care meant to people. The issues raised at these events resulted in the development of the 10 Point Dignity Challenge (now the 10 Dignity Do’s). The challenge describes values and actions that high quality services that respect people’s dignity should:
- Have a zero tolerance of all forms of abuse
- Support people with the same respect you would want for yourself or a member of your family
- Treat each person as an individual by offering a personalised service
- Enable people to maintain the maximum possible level of independence, choice and control
- Listen and support people to express their needs and wants
- Respect people’s right to privacy
- Ensure people feel able to complain without fear of retribution
- Engage with family members and carers as care partners
- Assist people to maintain confidence and positive self-esteem
- Act to alleviate people’s loneliness and isolation
Please find a link to the Safeguarding Adults Collection (SAC) ‘analytical hub’ which gives access to the publications and associated data tables for the SAC (as well as other adult social care publications).
The purpose of the safeguarding collection is to monitor safeguarding activity, with reference to the Care Act 2014, within Local Authorities in England. The main output is an annual report which is deemed to be a national statistic. It presents aggregated information about adults at risk for whom there were safeguarding concerns or enquiries which were opened and/or closed during the reporting period. A safeguarding concern is where a council is notified about a risk of abuse, which instigates an investigation (enquiry) under the local safeguarding procedures. Please click on the link below
Multi Agency Risk Assessment Tool and Guidance
This Guidance was issued following a number of serious incidents in Knowsley, which raised issues in relation to mental capacity, vulnerability and risk taking behaviour in respect of adults with care and support needs.
Specific issues in relation to the following areas were identified:
- Fire Safety
- Alcohol/drug dependence
- Non compliant or challenging behaviour
- Medical Intervention and Medication
- Self neglect
- Refusal of access to an adult with care and support needsIn addition, although each situation demonstrated a commitment to multi-agency working, there were instances when efforts to support the adult at risk could have benefited from a clearer structure.
Accordingly, the Board decided that the recommendations from the Serious Incident Reviews would be implemented through a multi disciplinary review of current practice in assessing risk, co-ordinated by the Safeguarding Adults and Quality Assurance Unit. The MARAM process was agreed through consultation with a range of organisations across Knowsley and endorsed by the Knowsley Safeguarding Adults Board.
This process mirrors the existing safeguarding process, which ensures that information on adults at risk is shared between agencies and enables the widest range of expertise and resources to come together to deal with instances of abuse or neglect. The Risk Assessment and Management Process will sit alongside this as part of Knowsley’s commitment to prevention by identifying, mitigating and managing the risks to adults at risk resulting either from their own choices or behaviour alone or from a range of individual and environmental factors.
Please click on the link below for the full guidance and Tool:
Falls Risk Assessments
Anyone can have a fall, but older people are more vulnerable and likely to fall, especially if they have a long-term health condition.
Falls are a common, but often overlooked, cause of injury. Around 1 in 3 adults over 65 who live at home will have at least one fall a year, and about half of these will have more frequent falls.
Most falls do not result in serious injury. But there’s always a risk that a fall could lead to broken bones, and it can cause the person to lose confidence, become withdrawn, and feel as if they have lost their independence.
Financial Abuse and Scams
Guidance for councillors, directors, managers and social work practitioners
A mass marketing scam is a misleading or deceptive business practice where the person receives an unsolicited or uninvited contact (e.g. by letter, email, phone or advertisement) and false promises are made to con the victim out of money. A doorstep scam is whereby victims are cold called at their homes and persuaded to part with money as a result of rogue trading activity.
Merseyside Safeguarding Adults Information Sharing Protocol
Information sharing is vital to safeguarding and promoting the welfare of *adults, and is an intrinsic part of any front line practitioner’s job when working with adults. The decision is how much information to share, with whom and when. Information sharing can have a profound impact on individuals’ lives.
* The adult experiencing, or at risk of abuse or neglect will hereafter be referred to as the adult throughout this document.
Fears about information sharing cannot be allowed to stand in the way of the need to safeguard and promote the welfare of adults. The aim of this section is to give all staff in every partner organisation under the Merseyside Safeguarding Adults Board umbrella, key points to keep in mind when making information sharing decisions. If you need more information when making your information sharing decision, you should read the rest of this document, speak with your manager and consult the Inter-Agency Safeguarding Adults Policy and Procedure. When making your information sharing decision, you should keep the following points in mind:
Seven golden rules for information-sharing
- Remember that the Data Protection Act (DPA) is not a barrier to sharing information but provides a framework to ensure that personal information about living persons is shared appropriately
- Be open and honest with the person (and/or their family where appropriate) from the outset about why, what, how and with whom information will, or could be, shared, and seek their agreement,
- unless it is unsafe or inappropriate to do so
- Seek advice if you are in any doubt, without disclosing the identity of the person where possible
- Share with consent where appropriate and, where possible, respect the wishes of those who do not consent to share confidential information. You may still share information without consent if, in your judgement, that lack of consent can be overridden in the public interest. You will need to base
- your judgement on the facts of the case
- Consider safety and wellbeing: base your information-sharing decisions on considerations of the safety and wellbeing of the person and others who may be affected by their actions
- Necessary, proportionate, relevant, accurate, timely and secure: ensure that information you share is necessary for the purpose for which you are sharing it, is shared only with those people who need to have it, is accurate and up to date, is shared in timely fashion, and is shared securely
- Keep a record of your decision and the reasons for it – whether it is to share information or not. If you decide to share, then record what you have shared, with whom and for what purpose.
Please click on this link for the full document:
The Role of Health Service Practitioners
Health services have a duty to safeguard all patients but provide additional measures for patients who are less able to protect themselves from harm or abuse.
‘Safeguarding adults’ covers a spectrum of activity from prevention through to multi agency responses where harm and abuse occurs. Multi agency procedures apply where there is concern of neglect, harm or abuse to a patient defined under No Secrets guidance as ‘vulnerable’.
Safeguarding adults is an integral part of patient care. Duties to safeguard patients are required by professional regulators, service regulators and supported in law.
ADASS: Making Safeguarding Personal
Making Safeguarding Personal (MSP) is a sector led initiative which aims to develop an outcomes focus to safeguarding work, and a range of responses to support people to improve or resolve their circumstances. It is about engaging with people about the outcomes they want at the beginning and middle of working with them, and then ascertaining the extent to which those outcomes were realised at the end.
The work is supported by ADSS, the LGA and other national partners. The programme reports to the Towards Excellence in Adult Social Care Programme Board.
MSP seeks to achieve:
- A personalised approach that enables safeguarding to be done with, not to, people
- Practice that focuses on achieving meaningful improvement to people’s circumstances rather than just on ‘investigation’ and ‘conclusion’
- An approach that utilises social work skills rather than just ‘putting people through a process’
- An approach that enables practitioners, families, teams and SABs to know what difference has been made
Please click on the link below:
Education, Advocacy, Campaigning & Support Organisation
For all transsexual & intersex people.
Helplines & Contact: Rodina (Wirral)
- About us
- Gender Dysphoria
- Gender Recognition Act
- Statutory Declaration
- News & Information
- 5 Ways to Support
- TransWirral Management & Headquarters
TransWirral is an organisation for transsexual & intersex people, including family & youth support, who reside in NW England.
TransWirral provides a support for transsexual individuals helping them overcome their sense of isolation and providing educational and social opportunities.
TransWirral also gives support to those who have a drug or alcohol problem and works closely with the NHS at the Harm Reduction Unit at St. Catherine’s Hospital in Tranmere.
We are happy to meet transsexual people, and their significant others, to talk with and guide them on the many steps they will have to face. Through this we hope that they will gain a better understanding of what being transsexual means for their lives.
Our other goals are just as important; we reach out to our closeted transsexual sisters and brothers. We let them know that they are not alone and we are here to help and support them.
Finally, we try to educate the public and professionals that deal with the transsexual community. Many have misconceptions about transsexuals. This last goal includes actively supporting movements to protect your rights as individuals. At the meeting, you are accepted for who you are and who you want to become.